The Hope Forward | Esperanza Adelante Youth Crisis Center opens October 2025

About Hope Forward | Esperanza Adelante 

The Santa Cruz County Hope Forward | Esperanza Adelante youth crisis center is a safe, inclusive space where children and youth experiencing a mental health crisis can begin healing close to home. The center is committed to providing culturally-responsive services focused in equity, family involvement, and community connection—honoring each young person’s identity, culture, and lived experience.

Our Programs

  • Crisis Stabilization Unit (CSU) – An 8-chair unit providing assessment and short-term stabilization, helping reduce ER visits, shorten wait times, and connect youth to the right level of care. Average stay: under 24 hours.
  • Crisis Residential Program (CRP) – A 16-bed program offering therapeutic support, care coordination, and recovery-focused treatment for youth and their families. A typical stay ranges from 2-10 days. 

By housing both programs together, youth can move seamlessly from immediate stabilization to residential care when needed--ensuring continuity and a smoother path to recovery.

Eligibility

The Youth Crisis Stabilization Unit (CSU) and Crisis Residential Program (CRP) provide short-term, intensive support for children and teens experiencing acute mental health crises in a safe, supportive environment.

Who We Serve

  • CSU: Youth ages 5–17 living in Santa Cruz County, regardless of insurance status.* 

  • CRP: Youth ages 12–17* with Medi-Cal or private insurance (prior authorization required).*

  • Youth from other counties may be admitted when capacity allows.

    *Some exceptions per California Department of Social Services regulations for clients ages 18-20 when clinically and developmentally appropriate. 

Our Commitment
We provide equitable, inclusive, and culturally-responsive care for all youth—regardless of race, ethnicity, language, gender identity, sexual orientation, immigration status, ability, socioeconomic background, or family structure. Admission is based on clinical need through a screening or referral process, often in coordination with the County’s Behavioral Health Division and partner agencies.

Our Approach
We prioritize keeping youth connected to their families, support networks, and communities during care.

Partnership with Aspiranet
Santa Cruz County Behavioral Health has partnered with Aspiranet, a California-based 501(c)(3) nonprofit, to operate the youth crisis center. Together, we will provide caring and professional crisis services to help young people through difficult moments and support their safe return to home, school, and community.

How to Access Services

Our Youth Crisis Stabilization Unit (CSU) and Crisis Residential Program (CRP) are open 24 hours a day, 365 days a year.

Location: 5300 Soquel Avenue, Santa Cruz, CA 95062
Located next to the Santa Cruz County Sheriff’s Office, off the Soquel Avenue frontage road.

How Youth Can Arrive at the CSU

Youth may come to the CSU voluntarily through:

  • Walk-in or family-initiated arrival (no appointment needed)
  • Referral or transport by the Santa Cruz County Mobile Crisis Response Team or other first responders
  • Referral from healthcare providers, schools, law enforcement, emergency services, or community organizations

Youth may also arrive under an involuntary 5585 hold (danger to self/others or grave disability) through:

  • Transport by the Mobile Crisis Response Team, law enforcement, or other providers

The CSU accepts youth regardless of insurance status. Every youth receives a prompt assessment and professional support to determine the most appropriate next steps in care.

CRP Admissions

Admission into the CRP requires additional screening and insurance authorization. Our staff guide youth, families, and providers through the referral process to ensure smooth access to care.

Need Immediate Help?  

If you have a medical emergency or are in immediate danger to yourself or others, call 911 or go to your nearest Emergency Department. 

If you or someone you know is experiencing an acute mental health crisis, call the Mobile Crisis Response Team at 1-800-952-2335. Trained professionals can:

  • Provide phone support
  • Come to you for in-person help
  • Offer de-escalation, assessment, and transportation to appropriate care

You are not alone — we are here to help.

Resources


Walk-in crisis services for children and adults are available Monday to Friday, 8:00 a.m. to 4:00 p.m. at:
1400 Emeline Ave. Bldg. K, Santa Cruz, CA 95060
1430 Freedom Blvd. Ste. F, Watsonville, CA 95076

  Dial 2-1-1 for free information about health services in your community. Available 24 hours a day, 7 days a week.
988 Suicide & Crisis Lifeline - Call, text, or chat 988 for free, non-judgmental support with mental health, substance use, or if you just need to talk. Available 24/7.  www.988lifeline.org 
  Mental Health Pocket Guide: Local resources for community members who may be experiencing mental health crises or challenges.
  Mobile Crisis Response Team: Helps stabilize youth and adults in mental health crisis and connect them to ongoing care and resources.