Behavioral Health Director, Erik G. Riera
I have received a lot of questions about our response to COVID-19. I want to let you know that we remain open and available to serve you and your family. We will continue to provide mental health and substance use disorder services to our community. We have, however, made some changes to the way we deliver services:
- Most of our staff are working from other locations. They are providing services by phone or videoconferencing, which we refer to as “Telehealth”. They will continue to support our clients and families and remain committed to helping our community through these difficult times.
- We are expanding capacity to provide services in the office for those that do not have access to the technology needed for a face to face telehealth appointment. Your provider will work with you to schedule a time to come in, or you can call and let us know that you would like to see a provider using the telehealth model.
- In our different locations, we are screening for fever and other symptoms of COVID-19 to make sure that anyone who is sick is supported in staying home. This is done to prevent infection to other people. Everyone coming to our sites will have their temperature checked and asked questions about other symptoms that may show they are sick and need to stay home.
- We are working with our community partners to also ensure services continue to be available to you. We are all here to work together in supporting you. This includes our support of the shelter in place order, and social distancing standards so that we can all help prevent the spread of this disease.
We know these are difficult times. We know that this can be hard for everyone. Please reach out to us if you need help or support. If you are not yet connected to services, and need assistance, we are here to help as well. If we are not the right provider to work with you, we will point you in the right direction and help connect you with someone who can help.