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Santa Cruz County Health Services Agency
Public Health Department
-- Homeless Persons Health Project --


 

Outreach - Advocacy - Primary Health Care - Substance Use Concerns - Case Management

  Contact Information



115-A Coral St.
Santa Cruz, CA. 95060
(located at Rebele Family Shelter Building at Highway 1 and River St.) 

(831) 454-2080
or
Toll Free 
(866) 731-HPHP (4747)
 

The Homeless Persons Health Project (HPHP) provides services throughout Santa Cruz County to homeless or marginally housed youth, adults, and families with children. Due to their unstable lives and the fragmented and inadequate health care system, people who are homeless frequently find their health problems to be multiple, inter-related, chronic, and difficult to resolve. As a group, homeless persons are at risk to receive care that is both inadequate and unnecessarily costly. Opportunities to prevent health problems or to prevent problems from becoming more serious are frequently lost. Unresolved health, mental health, and substance use disorders undoubtedly sabotage efforts by homeless persons to rebuild their lives.

Services Provided - Client Eligibility - Referrals

Community Health Outreach Services 

Outreach Sites and Homeless Service Agencies

Resources for Homeless People in Santa Cruz--via 2-1-1

HPHP works along side homeless adults and youth through case management during times of need or crisis, relationships are built which contrast the abandonment and violence which have often characterized the significant relationships of the past. By supporting homeless persons through a process of making thoughtful decisions and choices over time about health, substance use, or related issues, we observe them building the skills needed to access services on their own and to improve their health, economic and social stability, and prospects for the future.

HPHP staff and clinics provide assistance to over 3,000 individuals per year. A few are seen only once or twice, others work intensively with staff for months. Many others not included in this number receive supplies, information, and referral to other services.

HPHP has been funded as a federally funded Health Care for the Homeless Program since 1989. Matching funds are provided by the County of Santa Cruz. Generous donations throughout the year from community members help to provide homeless individuals with food, supplies, and basic necessities while they recuperate from illness or injury.


Services Provided by HPHP and Partnering Agencies:

  • Information & Referrals - Connections to services for: health, mental health, substance abuse, shelter, social services, housing, benefit programs, food, and other services. Walk up information and referral services and toll-free assistance by phone.

  • Benefits Advocacy - Assistance in establishing eligibility for health insurance and income support programs.

  • Access to Medical Care - Guidance and practical assistance in accessing medical care. Access to care for uninsured individuals through a special program within MediCruz for most types of outpatient medical services. Eligibility can be established through both HPHP and MediCruz staff. Primary Care is provided through County General Medical Clinics and referral providers in Santa Cruz and Watsonville, and through a contract with Salud Para La Gente in the Pajaro area of Monterey County. After-hours and emergency care are provided through hospital emergency rooms and reimbursed through MediCruz.

  • Medical Care and Treatment - Special funding is available for medical care for homeless adults/children at the following locations (please call to make same-day or next-day appointments): 

    • Coral Street Clinic - (831) 454-2080 
      115-A Coral St., Santa Cruz, CA., 

    • Santa Cruz Emeline Health Center - (831) 454-4100
      1080 Emeline Ave., Santa Cruz, CA.

    • Watsonville Crestview Health Center -  (831) 763-8400
      9 Crestview, Watsonville, CA.

    • Santa Cruz Women's Health Center - (831) 427-3500
      250 Locust St., Santa Cruz, CA.

    • Planned Parenthood (Westside Clinic) - (831) 426-5550
      1119 Pacific Ave., Santa Cruz, CA.

    • Planned Parenthood (Clinical Mariposa) - (831) 724-7525
      40 Penny Lane, Watsonville, CA.

    • Oral Health Care - Provided by Dientes Community Dental Clinic - (831) 464-5409
      1830 Commercial Way, Santa Cruz, CA.  Call for appointment, some walk-in appointments available. Referrals for uninsured individuals are made by HPHP nurses.

  • Alcohol & Drug Use Concerns - Outreach, counseling, and support to adults and youth with the goal of reducing the harm caused by alcohol and drug use. Practical support to clients wishing to find and enter a treatment program matched to their needs. Case management continued through and after treatment to increase the chances of long-term recovery. An HPHP contract with Janus Inc. funds a 30-day treatment option for many homeless adults.

  • Overcoming Barriers - Practical support, encouragement, and guidance in accessing appropriate health and social services, e.g.: assistance with transportation, paperwork, appointments, language and cultural differences, etc.

  • Education & Prevention - Teaching and assistance with self-care and management of acute, chronic and/or communicable health conditions including wound care and medication management. Staff teach and reinforce behaviors to reduce the risk for undesired pregnancy and HIV, STDs, and other infectious diseases.

  • Case Management - Two types, brief assistance in coordinating care and services as well as an intensive, longer-term case management approach offered to clients working toward goals of increased stability, self-reliance and a transition from homelessness. Case management efforts are client-centered and client-driven. The intensive case management approach involves a commitment from the client; a thorough assessment of client strengths, aspirations, barriers to success; and an emphasis on the relationship between case worker and client, who together work on a plan to reach client goals.

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Client Eligibility:
Those eligible for the above services include youth, adults and families in Santa Cruz County who are:

  • Living without shelter

  • Living in substandard structures, threatening to health or safety shelter, under crowded conditions

  • Staying in a shelter or transitional housing program

  • Housed in a residential alcohol and drug treatment program with no stable housing to go to upon program completion

* Proof of legal residency is not a requirement.

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Referrals to HPHP
Staff respond to referrals and requests for assistance from hospitals, clinics, many community programs, as well as from private citizens. Referrals can be made by either calling our project directly at 831-454-2080, or by directing clients to our next most convenient outreach site or office hours. 

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Community Health Outreach Services Throughout Santa Cruz County

Much of the work of the project takes place out in the community at outreach sites located near food and shelter programs, homeless camping areas, motels, etc. 

  • HPHP distributes a monthly outreach calendar which includes scheduled Nursing Office Hours at the Coral Street office, as well as days and times of scheduled outreach sites throughout the county to which clients can be referred during the month. Call to have an outreach calendar mailed to your office each month.

  • Drop-in social work and nurse hours are scheduled weekly at the Coral Street office. The 115-A Coral Street office is open to homeless persons for hygiene and prevention supplies and information about HPHP and other community services 8-12 and 1-5 Monday through Thursday; 8-12 and 1-3 Friday.

  • Services Provided at Community Outreach Sites:

    • Nursing health assessments

    • Help with self-care for injury or illness (including supplies and OTC medications)

    • Teaching about health concerns, harm reduction, and self care

    • Establishing eligibility for medical overage and referral to clinics

    • Information and referral

    • Outreach, counseling and referral regarding alcohol and drug use

    • Case management

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Homeless Community Outreach Sites & Key Service Agencies

  • North County Area

    • Davenport Ag Labor Residences
      Davenport Resource Service Center
      100 Church Street, Davenport
      425-8115

    • Valley Resource Center
      PO Box 105, Ben Lomond
      336-2553

  • Santa Cruz City Area

    • Dominican Hospital
      1555 Soquel Road, Santa Cruz
      462-7700

    • Elm Street Mission
      117 Elm St, Santa Cruz

    • Homeless Community Resource Center
      115 Coral St., Santa Cruz
      458-6020

    • Homeless Garden Project
      101 Washington St., Santa Cruz
      426-3609

    • InterFaith Satellite Shelter Program
      115 Coral St., Santa Cruz pick-up point.
      468-6020

    • Janus, Inc.
      200 7th Ave., Santa Cruz
      462-1060

    • MHCAN (Mental Health
      Community Action Network)

      1051 Cayuga St., Santa Cruz
      469-0462

    • Page Smith Community House
      111 Coral Street, Santa Cruz
      469-HOPE

    • Rebele Family Shelter
      115-B Coral St.
      , Santa Cruz
      458-6020 x1101

    • River Street Shelter
      115-C Coral St., Santa Cruz
      459-6644

    • Santa Cruz AIDS Project 
      Drop-In Center
      412 Front Street, Santa Cruz
      457-1163

    • St. Francis Kitchen
      2051 Mora St., Santa Cruz
      459-6712

  • Watsonville City Area

    • La Flor de Valle Storefront
      100 Union St., Watsonville

    • Loaves & Fishes Meal Program
      150 Second St., Watsonville
      722-4144

    • Pajaro Valley Shelter Services
      115 Brennan St., Watsonville
      728-5649

    • Salud Para La Gente Health Clinic
      204 E. Beach St., Watsonville
      728-0222

    • Salvation Army
      Homeless Shelter Program

      112 Grant St., Watsonville
      724-3922

    • Watsonville Community Hospital
      75 Nielson Street, Watsonville
      724-4741

  • Pajaro Area

    • Pajaro Rescue Mission
      111 Railroad, Pajaro
      724-9576

  • North and South County Locations

    • Community Action Board
      (Motel Shelter for Medical Emergencies)
      501 Soquel Ave., Suite E, Santa Cruz
      406 Main St., Suite #217, Watsonville
      457-0511/728-4634

    • County General Medical Clinics
      1080 Emeline Ave., Santa Cruz
      9 Crestview, Watsonville
      454-4100/763-8400

 

*A Project of Community Health and Prevention Programs
(Santa Cruz County Health Services Agency)

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